Shipping policy
Reelvex Shipping Policy
At Reelvex , we want you to enjoy a seamless shopping experience. That’s why we offer FREE standard shipping on all orders.
1. Shipping Time
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Standard shipping typically takes 5–12 business days depending on your location.
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Orders are processed within 1–2 business days after payment confirmation.
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Please note that delivery times may vary during holidays or due to unforeseen circumstances.
2. Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can use this number to track your package until it arrives at your door.
3. International Shipping
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Free shipping applies to all countries we ship to, but delivery times may vary depending on customs and local postal services.
4. Shipping Issues
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If your package is lost or delayed, please contact our support team at support@heatsense.com.
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We will assist you in locating your order or arrange a replacement if necessary.
5. Returns & Exchanges
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All returns and exchanges follow our Return & Refund Policy.
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You can view the full policy here.